Servpro of Cass & St Joseph Counties

Reviews about Servpro of Cass & St Joseph Counties

• Rodney Chupp

  Nov, 15 2018
  ★ ★ ★ ★ ★
  Servpro has served us in numerous ways. From custom designing an Emergency Preparedness Plan to responding at midnight to a broken water main for one of our clients..... Servpro of Cass & St. Joseph County are "Lights Out!"
• Linda Keifer Warnerlee

  Jun, 03 2018
  ★ ★ ★ ★ ★
  For 7 TO 10 DAYS RAW SEWAGE was SHOOTING out of my SEWER PIPE...BEFORE I NOTICED IT ,,THERE WAS A BLOCKAGE IN THE PIPE THAT CAUSED PRESSURE THAT BLEW THE LID OFF THE SEWER PIPE.SO NEEDLESS TO SAY ,I HAD A BIG MESS, WALL TO WALL.
  THIS WAS MEMORIAL WEEKEND SO I HAD TO WAIT TILL TUESDAY TO CALL ANYONE..
  THEN I GOT THINKING ABOUT IT, I HAD INSURANCE SO I CALLED SERVPRO... ON MONDAY NIGHT..I TALKED TO CHAD HE WAS VERY EAGER TO HELP ME..HE SAID HE WOULD BE AT MY HOUSE TUES MORNING AT
  9:00 am ,, SURE ENOUGH HE WAS..
  HE WENT OVER SOME THINGS WITH ME, CHECKED ON THE BASEMENT... I CALLED MY INSURANCE AGENT AND FOUND OUT I WAS NOT COVERED AT ALL.. TALK ABOUT BEING DEVASTATED.... CHAD SAID HE CALLED HIS MANAGER STEVE, AND HE WAS COMING TO TALK TO ME ABOUT SETTING UP PAYMENTS .. WELL BEING ON SOCIAL SECURITY DISABILITY SSI , I WAS A LITTLE NERVOUS ABOUT HOW MUCH PAYMENTS WOULD BE...
  SOON STEVE SHOWED UP...HE CAME IN, INTRODUCED HIMSELF AND PROCEEDED TO
  SAY THEY HAD COME UP WITH A NO CHARGE TO ME..I SAID WHAT ? HE REPEATED IT!! I STARTED CRYING...I COULDN'T BELIEVE IT....WHAT A WONDERFUL GIFT....I AM TRULY BLESSED
  THANK YOU SO MUCH SERVPRO YOU ARE TRULY AWESOME PEOPLE..
  STEVE,,CHAD AND THE YOUNG LADY
  BIG HUGS TO YOU ALL....:-)

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